Borders – too many people
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I went to our local Borders last weekend for a couple of hours. This should have been fun – books, CDs and Starbucks. Unfortunately each time I go to this store it becomes more and more popular.
Why do car park designers have no idea how to design them in ways that avoid gridlock. I was gridlocked getting into the car park – and then again trying to get out. Then there was the human equivalent of a traffic jam at Starbucks – too many people with not enough seats and tables. It was chaos. There was nowhere to sit and browse, which is the whole point of the ambience of these places.
The whole experience showed me that the success of a place can become its failing too. Very zen!