The Coaching 30: #4 – Knowledge, Skills, Experience and Deliverables

If you have encountered pay scales in the NHS, you will be aware that they were overhauled a few years ago. This was done using something called the Knowledge and Skills Framework (KSF) which was the basis on which comparative grades were built up in the service. The theory was that skills could be compared across professions, so that everyone (except for very senior managers and medics, interestingly!) could be put on a single pay spine with grades stretching from the most junior to senior managers.

Well, I was thinking about this the other day. I was in conversation with someone about how to best market oneself when looking to change jobs . (They were looking to change jobs, not me, I hasten to add). There is no doubt that the Knowledge and the Skills that you have are important attributes to describe. But if you stop there, the CV ends up looking very dry, just like everybody else’s. Sure, we need to describe our Experiences, the depth and breadth of it. That helps – but there is one more dimension to ourselves which really helps us to stand out from the crowd.

Deliverables – the things we have achieved in the jobs we have held. In some cases deliverables might be actual products – a report, publication, a new innovation. Sometimes it might be a significant change in a service. Identifying these deliverables – perhaps, 5 or 6 key ones – and setting them out clearly in your CV will really help to differentiate you. Above all else, it shows that you can really deliver in jobs that you do.

So, perhaps we should be talking about Knowledge, Skills, Experience and Deliverables.